West Bengal Government has launched new portal for Consumers Affairs. The portal has been made to make you knowledgeable regarding Consumer protection laws and to lodge your complaints online, by filling-up a simple registration form.
The portal has step-by-step guide to lodge online complaints, related departments, publications, contact numbers of officials as well as lots of informative PDF formatted documents to make you knowledgeable regarding “Khadya Dushan – food adulteration”, Standard marks, “Upovokta Sahaika – Consumer affairs know how” etc.
Consumer helpline number: 18003452808
It’s a must have portal to visit, become knowledgeable and lodge online grievance if you have.This is the short link.